POLICIES AND TERMS AND CONDITIONS
Privacy Policy
Hi, I’m Sahyog Yadav, creator of the Symmetrix Deck and the iRO Board Game. I respect your privacy and am committed to protecting any information you share with me when you visit this site or purchase a Symmetrix deck. The information I collect, such as your name, email, address, and payment details, is solely to process orders, provide updates, and improve your experience on my site. All orders are fulfilled and shipped by The Game Crafter, a trusted manufacturer and distributor service. Your data is not sold or shared outside of essential services like payment processing and shipping. By using this site, you agree to these terms. For any questions about your data, feel free to reach out at sahyog.yadav@thepixelskystudio.com
Shipping and Return Policy
Fulfillment and Shipping: All orders are handled and shipped by The Game Crafter, ensuring secure packaging and reliable delivery. Please be aware that your country may have additional VAT, Import, or Customs fees beyond my control, and I am unable to provide details on fees for different regions. Your country’s customs department may charge these fees upon delivery.
The shipping charges include handeling fees and Insurance fees, just in case if there is any issue with your deck, it will be replaced free of cost by The Game Crafter.
The Products will be delivered in 20 - 45 days after production, depending on where you are living currently. The Game Crafter usually uses UPS and USPS for handelling the delieveries, which is fast and reliable. Please note that the cheapest mode of delievery is used by default to cut down the environmental impact. Howerever, if you need anything to be delivered faster, please contact me and I can see if that can be possible. Please Note that extra charges will be incured according to the request.
Returns: Since each deck and game is printed specifically based on pre-orders, items are non-returnable. However, if there is any issue with your order (e.g., damage during shipping), contact me at sahyog.yadav@thepixelskystudio.com to discuss possible solutions. I’m committed to ensuring a positive experience with your purchase. I would be happy to get back to you in 1 day and see how things can be resolved or if refund can be issued for it.
Terms and Conditions
By purchasing from this site, you agree to the outlined Privacy Policy and Shipping/Return Policy. Orders are processed securely, and fulfillment is managed by The Game Crafter. Additionally, please be aware that international orders may be subject to VAT, Import, and Customs fees based on your country’s regulations, for which I hold no responsibility. Use of this site and its content is governed by these terms, and I reserve the right to make updates as necessary.